A common assumption
Does remote care always mean skipping an exam?
Arizona does not demand an in-person visit before every telehealth prescription. An appropriate examination and the rules for the specific drug still matter. A
The clinician must weigh whether remote care can meet your needs. B
Ask which parts of the visit need a room, a test or another clinician. Before the call, gather the names of medicines you use and your main question.
A common assumption
Must the remote clinician have a Tempe office?
Arizona has a registration route for some clinicians licensed in other states to treat patients located in Arizona by telehealth.
That registration requires the clinician to meet Arizona’s conditions; it is not a full Arizona licence. C
Ask for the clinician’s name and the licence or registration used for your visit. A business name alone does not tell you which person will assess you.
A common assumption
Is any phone call enough?
Care by phone alone counts as Arizona telehealth when video is not reasonably available for the reasons set out in law.
These reasons include physical or mental limits that prevent video use, lack of a video device, or poor phone or internet service. The clinician makes that decision. D
Tell the clinician if you cannot use video or your connection will not support it. Ask if care by phone would meet your needs.
Arizona usually requires consent before remote care; this means agreeing once someone has explained that care to you. A
A common assumption
What needs answering before I leave the visit?
Ask what happens next, when you will hear back and whom to reach with a new question. Ask how a needed test or in-person visit will be arranged.
Carry the question sheet into the visit